Conscious Fine Dining with the Finest Local Products

Cancellation Timeframe: Cancellations must be made at least 48 hours before the scheduled arrival time.

Rescheduling Policy: Guests are permitted to reschedule their booking up to two times, subject to availability. Rescheduling the date must be done at least 24 hours before For the KU and 12 hours before for The Restaurant.

Refund Policy: Please note that refunds are not provided for cancellations made above 48 hours of the scheduled arrival time. In such cases, the prepayment or deposit already paid will convert into a voucher that can be redeemed within 1 year (only applicable for bookings at Syrco BASÈ Bali)

48-Hour Cancellation Policy: Cancellations made within 48 hours will result in a voucher valued at 50% of the amount of the deposit or prepayment already paid.

Prepayment Policy: Prepayment or deposit must be paid at least 48 hours before arrival. If a booking is made within 48 hours of the arrival time, the prepayment or deposit must be completed immediately.

No Prepayment Reservation: Our priority is to serve guests who confirm reservations by completing our prepayment request. Bookings without complete prepayment will be considered tentative, and these reservations will be released 12 hours before the scheduled arrival time.